- Our clients trust us to deliver great resultsOur depth of industry knowledge, independence and creativity are the reasons we deliver the best possible outcomes for our clients. It's also why over 70% of our clients engage us on a repeat basis.
We know how to work with your team to get things done
Hamilton Shaw consultants have at least 15 years of industry experience and are ITIL certified. We know how to navigate uncertainty and have the practical experience to help you make decisions. Above all, we’re easy to work with and we like to have fun! Approachable and direct in our engagement style, we’re prepared to tell it like it is – to you and to your suppliers.
Complete Independence
Hamilton Shaw Consulting is an independent sourcing advisory practice. We are not affiliated with any technology providers, and we won’t try to sell you our managed services – in fact, we don’t have any! We focus on helping you choose the technology provider that best meets your needs.
A Multi-disciplined Team
The Hamilton Shaw team has many and varied skills. We bring technical, financial, contract and service management expertise to the table if required for a transaction; and we run structured, auditable sourcing processes. We are experts in our respective fields and we share a likeminded set of values that reflect the high standards our clients expect of us.
Our services cover the end to end technology sourcing lifecycle
Our clients really want people who deliver value as well as expertise. We get it, and that's why our clients trust us to manage their entire technology sourcing lifecycle through provision of the following capabilities.
Technology Strategic Sourcing
Technology strategic sourcing is our core competence. We'll guide you through the sourcing process, ensuring you get the right solution, technology provider and maximum value from your expenditure with a demonstrated, measurable ROI.
Financial Decision Analysis
We use our benchmarking data when developing business cases and validating technology service pricing for you. We talk the language of IT to your Finance department and can help design technology chargeback models that drive the right behaviours and support transfer pricing requirements for cross border transactions.
Service Integration and Management
All our consultants are trained in ITIL with strong experience in multi-vendor integration, operational governance and practical service management. We use this knowledge to define relationship responsibilities and accountabilities, and ensure you are on the same page as your technology providers.
Relationship Management
We develop robust governance frameworks to ensure program and service objectives remain on track throughout the contract lifecycle. If things aren’t going well, we conduct relationship health checks to understand why benefits aren’t being delivered. Talk to us if you want to know whether it’s less expensive to remediate a broken relationship or replace it.
Project Management
Our project managers have sourcing knowledge and commercial savvy, along with project and risk management skills. We manage complex sourcing programs which can also mean managing the transition between service providers. Sometimes your people need to be freed up to get on with their day jobs!
